Terms of sale

Seller#

Company

QR COMMUNICATION, French simplified joint-stock company

Registered office

23 rue de Richelieu, 75001 Paris, France

Registration

RCS Paris 940 163 496

EU VAT number

FR63940163496

Contact

contact@library-manager.com

Scope#

These terms apply to any subscription made from the account’s Billing page, accessible whatever space is being viewed. The holder of the paying account accepts them before paying. Owning or co-owning a space funded by another account does not grant access to that account’s subscription or billing data. The applicable version is the one in force on the day of the subscription; the version and update date are shown at the top of the page. Unless stated otherwise, provisions referring to the French Consumer Code only apply to consumers.

Plans and prices#

A subscription is taken out for the paying account and applies to all spaces it funds. The number of spaces is unlimited, including on the Free plan; creating another space does not create another subscription. Book capacity is shared across those spaces. Prices are monthly and exclude taxes. For information, the price including tax shown below is the one a consumer established in France pays, with French standard VAT at 20%.

Plan

Free

Books

up to 100 books

Monthly price

free

Plan

Pro

Books

up to 10,000 books

Monthly price

€7.99 excluding tax, i.e. €9.59 including tax for a consumer established in France

Plan

Unlimited

Books

no commercial cap on books, within the technical limits of the service and in compliance with the terms of use

Monthly price

€14.99 excluding tax, i.e. €17.99 including tax for a consumer established in France

The quota adds up active owned books across all spaces funded by the account and slots reserved by ongoing imports. A logical book occupies one slot regardless of its formats or versions; if imported separately into several spaces, it counts in each. Books received on loan are excluded from the quota; your own books still count when you lend them out. Deleting a space, including the first one created, does not cancel the account’s subscription.

Calls to artificial intelligence providers use your own key and are billed to you directly by those providers; they are included in no plan. The same applies to Brave Search queries made with your own key: they count against your plan with Brave and are billed by Brave; the publisher neither pays nor receives anything for them.

Taxes#

VAT is computed at payment according to the customer’s country and status (consumer or business), from the billing address and, where provided, the VAT number. A business established in another EU member state with a valid VAT number is invoiced without VAT where the reverse charge applies. The total amount, taxes included, is shown before the payment is confirmed.

Sharing limits#

Sharing limits depend on the funding account’s effective plan and apply across all spaces it funds. They are not determined by the highest plan of another owner or co-owner. Readers and pending invitations are counted across those spaces; pending invitations count as readers.

• Free plan: at most 10 active book shares, no space reader;
• Pro and Unlimited plans: at most 100 active book shares and 5 readers, in total for the account, pending invitations included;
• whatever the plan: at most 40 invitations per account and per day.

“Extra reader” option: for the Pro and Unlimited plans, each seat adds one reader in total for the account, at €3.00 excluding tax per month and per seat (€3.60 including tax for a consumer established in France), cumulative. It is subscribed to from the Billing page, under the terms of the “Extra readers” section.

Going beyond the limits, for example after a downgrade or the end of a subscription:

• the account has a grace period of one month (30 days), during which nothing is revoked;
• the owner of the account is told by email at once, then on the 10th day and the 20th day and on the day before the 30th day; each email gives the date of the revocation;
• if the account comes back within the limits of its plan before then, by moving to a higher plan or by reducing its sharing, the grace period ends and nothing is revoked;
• otherwise, at the end of the grace period, only the excess is revoked, the most recent first: the pending invitations and readers beyond the limit, and the book shares beyond it. The account keeps what its plan allows.

Subscribing#

The holder of the paying account chooses a plan from their Billing page, even while viewing a space where they are a guest. Payment takes place on a secure page run by Stripe, which asks for a billing address and lets a business enter its company name and VAT number. Before paying, you check the plan, its price and the total amount, and you can correct your information.

The contract is concluded when the payment is confirmed. The rights of the plan are granted to all spaces funded by the account once Stripe has confirmed the payment to us, not merely on returning to the application. Invoices are available from the paying account’s Billing page.

Payment#

Payment is collected by Stripe, by card or by another method offered on its payment page. The first month is paid at subscription, then the subscription is charged every month on the anniversary date. Payment data is processed by Stripe and never passes through our servers.

If a payment fails, Stripe may attempt it again. Until the payment is settled, the account and all spaces it funds have the rights of the Free plan, unless a complimentary plan grant is still valid; no book is deleted. The book quota remains cumulative across all those spaces.

Term, renewal and cancellation#

The subscription is concluded for one month and renews automatically every month, for the same period, until it is cancelled.

You can cancel at any time, at no cost, from the Billing page, which takes you to Stripe’s customer portal. Cancellation takes effect at the end of the current monthly period, already paid: you keep the rights of the plan until that date. The current period is not refunded pro rata, without prejudice to the right of withdrawal and the legal guarantees described below.

When the subscription ends, the account and all spaces it funds return to the Free plan, unless a complimentary plan grant is still valid. Books already present are kept; as long as their combined total and import reservations exceed the account’s applicable limit, no new book can be added. Shares and readers beyond the limits of the new plan follow the rules of the “Sharing limits” section.

Changing plan#

You can move from one paid plan to another from your account’s Billing page, through Stripe’s portal. The change applies to all spaces funded by that account. The amount due for the change, and any pro rata adjustment for the current period, are shown by the portal before you confirm. A downgrade deletes no book: as long as the combined total of books and import reservations exceeds the new limit, no new book can be added. Shares and readers beyond the limits of the new plan follow the rules of the “Sharing limits” section.

As long as the subscription carries extra reader seats, the plan cannot be changed: first remove these seats from the Billing page.

Extra readers#

The holder of the paying account whose Pro or Unlimited subscription is active, and whose cancellation is not scheduled, chooses from the Billing page the number of extra reader seats of that subscription, shared across all spaces funded by that account, at €3.00 excluding tax per month and per seat (€3.60 including tax for a consumer established in France). Before each change, the page states its terms and asks you to confirm it.

• Adding: the amount of each added seat, prorated over the current period from the date of the request up to the next renewal of the subscription, is billed on a separate invoice, issued and presented for payment at once to the default payment method of the subscription (card or SEPA debit); each seat is then billed every month with the subscription.
• Deferred payment: the seat is granted only once that payment is collected, never before. By card, collection is normally immediate; a SEPA debit is only confirmed after a few business days, during which the Billing page shows the payment as in progress. You are informed by email of a debit in progress, then of the seats granted or of the failed payment. While it is pending, no other change of seats and no change of plan is possible.
• Failure: if the payment is declined, nothing changes: no seat is added, the corresponding invoice is voided and nothing is owed; you can update your payment method, then try again.
• Authentication: if your bank asks you to authenticate the payment (3D Secure), the authentication takes place at once, in your bank’s window opening on the Billing page. If you abandon it or your bank refuses it, the invoice is voided, no seat is added and nothing is owed; you can start the purchase again. If you close the page during the authentication, the invoice is voided at the latest 15 minutes after the purchase, on the same terms.
• Collected after the renewal: if the payment is only collected after the end of the period it paid for and the subscription is still active, the seat is granted on the new period. The amount paid is credited to your customer account by a credit note and applied to the prorated amount of the new period, billed separately; any remainder due is presented to your payment method, in your absence, and follows the same rules of deferred payment and failure; any excess stays to your account credit and is deducted from your next invoices. The email granting the seats says so. If your bank asks you to authenticate the payment of that remainder, you are informed by email, with the amount still due, and you have 48 hours to authenticate it from the Billing page (“Authenticate”), in your bank’s window opening on that page. Without authentication within that time, or if you abandon it or your bank refuses it, the remainder’s invoice is voided, no seat is added, nothing more is owed and the amount already paid stays to your account credit; you are informed by email.
• Subscription ended before collection: if the subscription ended before the payment was collected, the seat is not granted and the amount paid is refunded in full by a credit note.
• Removing: a removed seat ends at once, with no refund for the current period; your next invoice is lower accordingly. A removal is not possible while the readers and pending invitations of the account would exceed the new limit: first remove readers or cancel invitations.
• Changing plan: not possible while the subscription carries seats; remove them first.
• Cancellation: the seats end with the subscription, on the same date.

Right of withdrawal (consumers)#

If you are a consumer, you have fourteen days from the conclusion of the contract to withdraw from it, without giving any reason (article L221-18 of the French Consumer Code).

To exercise it, send an unambiguous statement to contact@library-manager.com before the period expires, for example using the form at the end of these terms.

The service is provided from the subscription onwards. If you expressly asked for its performance to begin before the end of the withdrawal period, you owe an amount proportionate to the service provided until you communicated your decision to withdraw (article L221-25 of the French Consumer Code). You lose your right of withdrawal if the service was fully performed before the end of the period, with your prior express consent and your express waiver of that right (article L221-28, 1°). Absent such an express request collected at subscription, nothing is owed in the event of withdrawal.

We refund the amounts due no later than fourteen days after receiving your decision, using the same means of payment as for the initial transaction, unless you expressly agree to another means, at no cost to you (article L221-24).

Business customers#

The right of withdrawal does not apply to contracts concluded by a business for the needs of its activity, except in the cases provided for by article L221-3 of the French Consumer Code. Invoices are issued in the name and to the billing address given at payment, with the VAT number where provided.

Legal guarantees#

Consumers benefit from the legal guarantee of conformity of digital content and services provided for in articles L224-25-1 and following of the French Consumer Code. For a service supplied continuously, the publisher is liable for any lack of conformity that appears during the whole term of the subscription. In the event of a defect, the consumer may obtain that the service be brought into conformity or, failing that, a price reduction or the termination of the contract, under the conditions set by those articles.

To claim under a guarantee, write to contact@library-manager.com describing the defect. These guarantees apply independently of any commercial guarantee; the publisher offers none.

Liability and data#

The publisher’s liability and the rules for using the service are set by the terms of use. The data needed for billing is processed as described in the privacy policy, and accounting records are kept for ten years.

Complaints and mediation#

For any complaint, first write to contact@library-manager.com. We answer as soon as possible.

Under articles L612-1 and following of the French Consumer Code, you may turn, free of charge, to a consumer mediator, after first trying to settle the dispute directly with the publisher through a written complaint. The details of the consumer mediator the publisher belongs to are given on request at contact@library-manager.com.

Governing law and jurisdiction#

These terms are governed by French law. A consumer keeps the protection of the mandatory rules of the country where they live and may bring the matter, at their choice, before the court of the place where they lived when the contract was concluded or when the damage occurred, or any other court competent under the law. Where both parties are businesses, the courts within the jurisdiction of the Paris Court of Appeal have jurisdiction.

Withdrawal form#

Please complete and return this form only if you wish to withdraw from the contract.

• To QR COMMUNICATION, 23 rue de Richelieu, 75001 Paris, France, contact@library-manager.com:
• I hereby give notice that I withdraw from my contract for the provision of the following service:
• Ordered on:
• Name of consumer:
• Address of consumer:
• Email address of the account:
• Date:
• Signature of consumer (only if this form is notified on paper).